Privacy Policy

Last updated: August 8, 2025

1. Introduction

WPFort AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our WordPress security service and website.

By using our service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide directly to us, including:

  • Name and email address for account creation
  • Payment information processed through our secure payment providers
  • WordPress website URLs and domain information
  • Communication preferences and support interactions

2.2 Website Security Data

To provide our WordPress security services, we collect and analyze:

  • Website file structures and content for malware scanning
  • Plugin and theme information for vulnerability assessment
  • Server logs and security events
  • WordPress core file integrity data
  • Network traffic patterns for firewall protection

2.3 Automatically Collected Information

We automatically collect certain information when you use our service:

  • IP addresses and geolocation data
  • Browser type, device information, and operating system
  • Usage patterns and service interaction data
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information for the following purposes:

  • Provide and maintain our WordPress security services
  • Detect, prevent, and respond to security threats
  • Monitor and analyze security trends and patterns
  • Process payments and manage subscriptions
  • Provide customer support and technical assistance
  • Send important service notifications and updates
  • Improve our services and develop new features
  • Comply with legal obligations and enforce our terms

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

4.1 Service Providers

We work with trusted third-party service providers who assist us in operating our service:

  • Payment processing (Stripe)
  • Authentication services (Firebase)
  • Cloud hosting and infrastructure providers
  • Analytics and monitoring tools

4.2 Legal Requirements

We may disclose your information if required by law or in response to valid legal processes, including subpoenas, court orders, or government requests.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

5. Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and monitoring
  • Access controls and authentication mechanisms
  • Secure data centers and infrastructure
  • Employee training on data protection practices

6. Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Specific retention periods include:

  • Account information: Until account deletion or termination
  • Security scan data: Up to 12 months for trend analysis
  • Payment information: As required by financial regulations
  • Support communications: Up to 3 years

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your data
  • Opt-out: Opt-out of certain data processing activities

To exercise these rights, please contact us at privacy@wpfort.com.

8. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience and analyze service usage. For detailed information about our cookie practices, please refer to our Cookies Policy.

9. International Data Transfers

Your information may be transferred to and processed in countries outside your jurisdiction. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

10. Children's Privacy

Our service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our service after such changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@wpfort.com

Address: WPFort AI Privacy Team

We will respond to your inquiry within 30 days.