Terms of Service

Last updated: August 8, 2025

1. Acceptance of Terms

Welcome to WPFort AI. These Terms of Service ("Terms") govern your use of our WordPress security services and website. By accessing or using our service, you agree to be bound by these Terms and our Privacy Policy.

If you do not agree to these Terms, please do not use our service.

2. Description of Service

WPFort AI provides comprehensive WordPress security services, including but not limited to:

  • Malware detection and removal
  • Vulnerability scanning and assessment
  • Firewall protection and traffic filtering
  • WordPress core integrity monitoring
  • Security insights and recommendations
  • Automated security response and remediation
  • Backup and recovery services

Our service is designed to enhance the security of WordPress websites but does not guarantee complete protection against all security threats.

3. Account Registration and Management

3.1 Account Creation

To use our service, you must create an account by providing accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

3.2 Account Eligibility

You must be at least 18 years old and have the legal capacity to enter into this agreement. By creating an account, you represent and warrant that you meet these requirements.

3.3 Account Security

You agree to notify us immediately of any unauthorized use of your account or any other breach of security. We are not liable for any loss or damage arising from your failure to protect your account information.

4. Acceptable Use Policy

You agree to use our service only for lawful purposes and in accordance with these Terms. You agree not to:

  • Use the service for any illegal or unauthorized purpose
  • Attempt to gain unauthorized access to our systems or other users' accounts
  • Interfere with or disrupt the service or servers
  • Use the service to distribute malware or conduct security attacks
  • Reverse engineer, decompile, or attempt to extract source code
  • Violate any applicable laws or regulations
  • Harass, abuse, or harm other users

5. Subscription and Billing

5.1 Subscription Plans

We offer various subscription plans with different features and pricing. Plan details and pricing are available on our website and may be updated from time to time.

5.2 Payment Terms

Subscription fees are billed in advance on a monthly or annual basis, depending on your chosen plan. Payment is due immediately upon subscription or renewal. We use third-party payment processors and do not store your payment information.

5.3 Automatic Renewal

Subscriptions automatically renew at the end of each billing period unless cancelled before the renewal date. You can cancel your subscription at any time through your account settings.

5.4 Refunds

We offer a 14-day money-back guarantee for new subscribers. Refund requests must be submitted within 14 days of initial purchase. Refunds are not available for renewal charges or after the 14-day period.

6. Service Availability and Support

6.1 Service Uptime

We strive to maintain high service availability but do not guarantee uninterrupted access. The service may be temporarily unavailable due to maintenance, updates, or technical issues.

6.2 Customer Support

We provide customer support through various channels as described on our website. Support availability and response times may vary based on your subscription plan.

6.3 Service Modifications

We reserve the right to modify, suspend, or discontinue any part of our service at any time with reasonable notice to users.

7. Intellectual Property Rights

7.1 Our Intellectual Property

The service, including all content, features, functionality, and technology, is owned by WPFort AI and is protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works based on our service.

7.2 Your Content

You retain ownership of your website content and data. By using our service, you grant us a limited license to access and process your website data solely for the purpose of providing security services.

7.3 Feedback

Any feedback, suggestions, or ideas you provide to us become our property and may be used to improve our service without compensation to you.

8. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

9. Disclaimers and Limitations

9.1 Service Disclaimers

Our service is provided "as is" and "as available" without warranties of any kind. We do not guarantee that our service will detect all security threats or prevent all attacks. Website security involves inherent risks that cannot be completely eliminated.

9.2 Limitation of Liability

To the maximum extent permitted by law, WPFort AI shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business interruption, arising from your use of the service.

9.3 Maximum Liability

Our total liability for all claims arising from these Terms or your use of the service shall not exceed the amount you paid for the service in the 12 months preceding the claim.

10. Indemnification

You agree to indemnify and hold harmless WPFort AI from any claims, damages, losses, or expenses arising from your use of the service, violation of these Terms, or infringement of third-party rights.

11. Termination

11.1 Termination by You

You may terminate your account at any time by cancelling your subscription through your account settings. Upon termination, your access to the service will end at the end of your current billing period.

11.2 Termination by Us

We may terminate or suspend your account immediately if you violate these Terms or engage in prohibited activities. We may also terminate the service with reasonable notice for business reasons.

11.3 Effect of Termination

Upon termination, your right to use the service ceases immediately. We may delete your account data after a reasonable period, subject to our data retention policies and legal requirements.

12. Governing Law and Disputes

12.1 Governing Law

These Terms are governed by and construed in accordance with the laws of the jurisdiction where WPFort AI is incorporated, without regard to conflict of law principles.

12.2 Dispute Resolution

Any disputes arising from these Terms or your use of the service shall be resolved through binding arbitration, except for disputes involving intellectual property rights or injunctive relief.

13. General Provisions

13.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and WPFort AI regarding the service.

13.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue to be valid and enforceable.

13.3 Changes to Terms

We may update these Terms from time to time. We will notify you of material changes by posting the updated Terms on our website. Your continued use of the service after such changes constitutes acceptance of the new Terms.

14. Contact Information

If you have any questions about these Terms, please contact us:

Email: legal@wpfort.com

Support: support@wpfort.com

We will respond to your inquiry within 2 business days.